How to Request a Patient Condition

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is federal legislation that regulates the transmission of patient information and sets standards to protect patient privacy and confidentiality. Protecting the privacy of our patients and families has always been and continues to be the first priority of Children’s of Alabama and the Media Relations team. With that in mind, we ask you to respect and follow our policies and procedures regarding the release of patient information:

  • Reporters must contact a member of the Media Relations team to request a patient condition.
  • Reporters must provide the patient’s first and last name. The correct spelling of names and the age of the patient are helpful, but not required.
  • A parent/legal guardian must sign a consent form before any patient information is released. Unless the parents give us written consent, Media Relations cannot confirm the presence of a patient nor report the child’s condition.
  • If parents do give us written consent, then a one-word condition may be released.
  • No information relating to the circumstances leading to a patient’s hospitalization will be released.
  • No details of the patient’s injury or illness will be released nor will a prognosis on recovery be issued.

Patient information will not be released in cases that are related to abuse, suicide, drugs, gang activity, shootings, stabbings, DHR or police investigations or psychiatric issues.