Reporting from Children’s of Alabama
All interviews with physicians, employees, patients and patient families must be requested through a member of the Media Relations team and should be scheduled in advance whenever possible. We make every effort to arrange interviews to meet your deadline. Reporters should not directly contact physicians or other members of the Children’s staff or members of our primary care offices.
Sometimes our patient families contact the media directly. Such interviews must still be scheduled through Children’s Media Relations if they are to take place on hospital property.
Outside media is not allowed on critical care floors, including NICU, PICU and CVICU.
Requests to interview the parents of a patient will be communicated to the family but the decision to participate in the interview is left to them.
We are required to follow HIPAA (federal privacy laws) in our response to requests for patient information. We can only release information about a patient who is listed in our patient directory and we must have the consent of the child’s parent or guardian.
Certain injuries or circumstances that bring a patient to Children’s may prevent us from confirming the presence of or releasing any information about that patient. Those restrictions are in the best interest of the safety and well-being of the child, and include gang-related injuries, assault, violent crimes including shootings and stabbings, DHR cases, domestic violence, child abuse, drugs, poisonings, sexual assault, suicide and psychiatric issues.
While You’re Here
A member of the Media Relations team must accompany all reporters and photographers on Children’s of Alabama property, including the main hospital, adjacent clinics and outpatient facilities, Children’s South and all Children’s primary care practices around the state. As part of our vigilant efforts to protect patient privacy, any unescorted reporters or photographers will be detained by a Children’s security officer until the Media Relations team can be notified. To avoid that inconvenience, a quick phone call to let us know that you will be visiting our campus is greatly appreciated.
We know you share our concern for the comfort and well-being of our patients and their families. We will appreciate your understanding and cooperation when access to patients and patient care areas is limited. Events taking place in the hospital’s main lobby typically provide unrestricted access, but rarely are news cameras allowed upstairs in patient rooms. We recognize the value of live shots in broadcast news, but ask that you notify us if you will be shooting live from our campus.